Quality
August 16, 2021 2021-08-24 13:57Quality
mld quality management system
Quality Assurance
MLD Veterinary Suppliers is dedicated to the quality policy that will ensure that its products and services meet the requirements of its customers at all times.
To ensure that the policy is successfully implemented, staff will be responsible for identifying customer requirements, and ensuring that the correct procedures are followed to meet those requirements.
Quality Policy
Our Quality Policy is based on three fundamental principles:
Ensuring that we fully identify and conform to the needs of our customers.
Looking at our service provision process, identifying the potential for errors and taking the necessary action to eliminate them.
Everyone understanding how to do their job and doing it right first time.
Quality Statement
At MLD, we constantly review and improve on our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our customers.
MLD Veterinary Suppliers believes in the concept of client and supplier working together in pursuing this policy and in continually striving for improvements in service & quality.